Shopping request Groceries for East Legon Assigned agent nearby

Payment GHS 868.20 secured Paystack, mobile money or bank

Status Delivered Receipt and proof attached

Shopping, errands and enquiry management

DidwaShop

Run client requests, agent fulfilment, secure payments, KYC, receipts and support conversations from one polished operating system.

Client requestSubmitted

Agent acceptedLive chat

KYC verifiedApproved

Delivery closedRated 5/5

Multi-option paymentsPaystack, mobile money and bank transfers with proof capture.

Request trackingStatus, payment and ETA signals stay visible from request to close.

Built-in contactChat, call and WhatsApp links connect clients and agents quickly.

24/7Request intake

3Payment channels

5-stepDelivery workflow

KYCVerified access

Workflow

Every errand moves through a clear, auditable path.

CreateClients submit detailed shopping or errand requests with item budgets and notes.

AcceptApproved agents pick up eligible requests and coordinate directly with clients.

SecurePayment, proof images, wallet movements and receipts remain attached to each request.

CloseDelivery codes, ratings and activity logs keep the operation accountable.

Paths

ClientsCreate, copy, schedule, pay and track requests without starting from scratch.

AgentsAccept available jobs, chat with clients, submit receipts and close deliveries.

AdminsReview KYC, approve charges, confirm manual payments and monitor activity.

Platform

DidwaShop brings together request management, payment settings, KYC review, chat, reports and role-based access in one focused workspace.

01Role-aware dashboards

02Unread message indicators

03Manual payment proof review

04KYC-gated access

FAQ

Can clients pay without Paystack?

Yes. Admins can configure mobile money and bank accounts, and clients upload payment proof for confirmation.

Can agents and clients talk directly?

Yes. Request details include chat, call and WhatsApp actions once the request has parties involved.

How is access controlled?

Role permissions and KYC status decide which pages and actions each user can access.